OWA is the only technological, industrial and logistical solution to provide consumables that guarantee print quality, lower costs per page and a reduced environmental footprint in a single offer.
OWA provides a free and personalized collection service to its corporate customers. Via a dedicated extranet plateform (www.owa-collect.com), OWA customers can order empty cartons and make a pickup request from their site. A label affixed to the cardboard guarantees the follow-up of the process until the collected cartridges are recycled.
Thanks to the complete traceability of the cartridges collection, OWA provides all its customers with a personalised Material Balance Sheet, to attest to the future of their used cartridges. This material balance is proof of the concrete implementation of the circular economy.
We have set up a Hotline Assistance Service to help you solve any technical issue you may have. Our technicians are available, from Monday to Friday, from 9am to 12pm and from 1pm to 5pm.
As part of the OWA product quality guaranty, we have signed a partnership agreement with a specialised maintenance company to provide you with maximum support and on-site intervention to assess any damage, ensuring the repair of the defective printer if necessary (see conditions).